Saba Rewards – Frequently Asked Questions

What is Saba Rewards?

Who doesn’t love free food? Saba Rewards is our new loyalty programme that rewards customers for ordering with us. Earn a stamp for every food order over €15. Your first reward is only four stamps away! Saba Rewards members enjoy free appetizers, main dishes, and desserts. Join today at www.sabatogo.com or on our brand new Saba Rewards app, available on Apple and Google Play.

How do I join Saba Rewards?

It is easy to join Saba Rewards. Either download the Saba Rewards app or log into www.sabatogo.com and sign up to our online ordering system. Go to ‘YOUR REWARDS’ and tick to opt in to Saba Rewards to join our loyalty programme today. Be sure to tick the opt in box and save changes.

If you already have a Saba To Go account through www.sabatogo.com or our Saba Rewards app go to ‘YOUR REWARDS’ and tick ‘I ACCEPT TO RECEIVE EMAIL AND JOIN SABA REWARDS’ to activate Saba Rewards. Be sure to tick the opt in box and save changes.

What are the benefits of having the Saba Rewards app? 

Ordering is now easier and faster with the Saba Rewards app. Through the Saba Rewards app, you will be able to order from all Saba To Go locations for collection and delivery. The Saba Rewards app also gives you direct access to our loyalty programme, where you can keep an eye on your stamps and rewards earned.

From time to time we will send you additional exclusive offers and discount codes, be it by email, sms or push notifications through the app that will be coming soon.

Does Saba Rewards Have a Physical Card? 

The Saba To Go loyalty programme, Saba Rewards, works through our Saba Reward app and the www.sabatogo.com website – no physical card is required. The Saba Rewards app can be found on the Apple and Google Play Store.

Is there a cost to join Saba Rewards?

Saba Rewards is totally free to join!

Will the app take up a lot of storage on my phone?

No, the Saba Rewards app is small! (12.67MB) a lot less than your standard banking app and considerably less than Instagram which uses a staggering 450 MB!

How do I earn Saba Rewards stamps? 

You will receive one Saba Rewards stamp for every food order over €15. Customers can accumulate a maximum of 12 stamps. 

The first 4 stamps earn you a free dessert (Brownie or Chocolate Mousse). You redeem your free dessert by using LOYALTY4 in the coupon code section in your basket. Please make sure to add one of the mentioned desserts above to your order to receive your free reward.

The 8th  stamp earns you a free appetiser (Spring Rolls or Veg Parcels). You redeem your free appetiser by using LOYALTY8 in the coupon code section in your basket. Please make sure to add one of the mentioned appetisers above to your order to receive your free reward.

The 12th stamp earns you a free noodle dish (any noodle dish). You redeem your free main noodle dish by adding it to the basket. Please make sure to add one of the mentioned main dishes above to your order to receive your free reward. This dish will automatically be discounted from your total bill.

You will receive one Saba Rewards stamp for every food order over €15. 

How Do I Redeem Rewards?? 

The first 4 stamps earn you a free dessert (Brownie or Chocolate Mousse). You redeem your free dessert by using LOYALTY4 in the coupon code section in your basket. Please make sure to add one of the mentioned desserts above to your order to receive your free reward.

The 8th stamp earns you a free appetiser (Spring Rolls or Veg Parcels). You redeem your free appetiser by using LOYALTY8 in the coupon code section in your basket. Please make sure to add one of the mentioned appetisers above to your order to receive your free reward.

The 12th stamp earns you a free noodle dish (any noodle dish). You redeem your free main noodle dish by adding it to the basket. Please make sure to add one of the mentioned main dishes above to your order to receive your free reward. This dish will automatically be discounted from your total bill.

I do not have a smart device so I’m unable to download the app. Does this mean I can’t benefit from rewards and collecting stamps?  

You don’t need a smart device, you can still access Saba Rewards. You can use a computer or laptop, go to www.sabatogo.com and login to your account when ordering.

Can two people sign into the same loyalty account at the same time? 

No, if you sign into Saba Rewards it will automatically log you out of all other devices. Multiple devices cannot be logged into the same account at the same time.

I’ve just made a purchase, but can’t see my new stamps – why?

Check the ‘YOUR ACCOUNT’ section on www.sabatogo.com to ensure you have ticked the OPT IN box. Try refreshing the screen. Navigate to another screen and return. Once you have taken these steps you will see the updated stamps in ‘YOUR REWARDS’ section. You can also tick on the Opt-In link above in the YOUR REWARDS section this will bring you to Your Account. Still not there? This may be a connectivity problem. Your stamps will be allocated when this is re-established. If you need more help with this issue you can email [email protected].

Can I Redeem More Than One Gift at the Same Time?

It is only possible to use one reward at a time, rewards cannot be stacked to avail of a bigger offer. Rewards must be used before the next reward is earned, if not used it will be lost. Rewards are earned on your 4th, 8th and 12th order.

I Forgot to Redeem My Free Gift – Can I Still Redeem It?

Yes, you can still redeem your reward  Rewards must be used before the next reward is earned, if not used it will be lost. For example you can redeem your Free Dessert on your 4th, 5th, 6th or 7th order. Once you place your 8th order you will have earned a new Reward and if you have not used your Free Dessert you will lose that Reward once you earn your Free Appetiser.  Make sure to use your Rewards as soon as you earn them. Please note that rewards can only be redeemed one at a time. 

Rewards shall expire 12 months from date of last order if not redeemed. Please note stamps have no cash value and you will need to enter the loyalty codes to redeem your rewards on every 4th order. 

Can I Earn Saba Rewards Stamps on Phone Orders or In-Store?

No, unfortunately, you cannot earn stamps on phone orders or ordering in-store. Saba Rewards is an online loyalty programme only. To earn Stamps you need to order via www.sabatogo.com or via the Saba Rewards app. You can sign up to Saba Rewards through www.sabatogo.com or the Saba Rewards app today.

Can I Earn Stamps When Dining in Saba Restaurants?

No, Saba Rewards is not available when dining in Saba Restaurants. Saba Rewards is only applicable in Saba To Go outlets at Rathmines, Deansgrane and Windy Arbour, Saba South William Street, Saba Baggot Street, Saba Kildare Village, when ordering via www.sabatogo.com or via the  Saba Rewards app.

Can I Earn Stamps When I Order a Takeaway Online for Collection From Saba Restaurant?

You can earn stamps on takeaways ordered online via www.sabatogo.com or the Saba Rewards app from collection or delivery from Saba restaurants once you spend €15 or more on your food bill. You simply order online through www.sabatogo.com or our app from the desired location and your stamp will be added.

My Saba Rewards card is blank – where are all my stamps?

To see your stamps you will need to activate your Saba Rewards account. Go to YOUR REWARDS in your Saba To Go account. Tick the OPT-IN link above the stamps and this will bring you directly to your account details. Tick the OPT-IN link to activate Saba Rewards and Marketing emails. Once you have activated Saba Rewards you will now see stamps that have been earned.

If you have any issues please contact [email protected]

I Lost My Mobile Phone. Have I Lost My Rewards? 

No. When you get a new mobile phone simply redownload the Saba Rewards app or go to www.sabatogo.com. Log in and update your phone number in;’ MY ACCOUNT’ and away you go – all your stamps earned will be displayed – as good as new! 

How Many Times Can I Redeem a Saba Reward?

You can redeem a gift on every 4th order you make. Stamps are added to your account once you spend over €15  on your food bill only or more. Customers can accumulate a maximum of 12 stamps and once they have redeemed their rewards, they can start collecting stamps again.

The first 4 stamps earn you a free dessert (Brownie or Chocolate Mousse). You redeem your free dessert by using LOYALTY4 in the coupon code section in your basket. Please make sure to add one of the mentioned desserts above to your order to receive your free reward.

The 8th stamp earns you a free appetiser (Spring Rolls or Veg Parcels). You redeem your free appetiser by using LOYALTY8 in the coupon code section in your basket. Please make sure to add one of the mentioned appetisers above to your order to receive your free reward.

The 12th stamp earns you a free noodle dish (any noodle dish). You redeem your free main noodle dish by adding it to the basket. Please make sure to add one of the mentioned main dishes above to your order to receive your free reward. This dish will automatically be discounted from your total bill.

Your Saba Rewards are based on the number of orders that you make. With every 4th order placed you will be rewarded with a free gift. The free gift must be used before you earn your next reward. Please note that your reward will be available on your 4th order, you will need to choose the free item on the list by adding it to your basket and then applying the relevant code. 

Can I delete my account?

You may opt-out of the Rewards Programme by going to your account through www.sabatogo.com and go to ‘YOUR ACCOUNT’ and tick the box to opt out of the Saba Rewards and Email programme. Once you have opted out of Saba Rewards, you may not earn additional Stamps in your Saba Rewards Programme Account, and the available points balance and outstanding Rewards in your Rewards Programme Account will expire after 12 months. Stamps do not disappear automatically, they expire after 12 months from the last order, if you would like to reactivate your rewards account you can simply tick the Opt in to Saba Rewards and Email box in your account. 

To fully delete your account of the Saba To Go ordering platform, please email [email protected] and we will deactivate it.